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If our automated tool cant fix your issue, or if youd like to fix it yourself, see the next section. Navigate to the Caches and Databases tab in the settings window.Īdditionally, you should make sure your clock is set to the correct time, as this is known to cause the redirect loop.įor additional assistance, please contact the Service Desk 33. We can diagnose and fix several common Outlook issues for you. *If you are having problems logging into Word or Outlook, repeat steps 4 and 5 using instead.
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Share them with others and work together at the same time. Save documents, workbooks, and presentations online, in OneDrive. In the Open box, type the following, and then press. If you are not sure about a particular drive, follow these steps: Click Start, and then click Run.
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Repeat steps 1 and 2 until all offline network drives are disconnected. Open Windows Explorer and delete the Microsoft Office 15 folder. In the Disconnect Network Drive dialog box, click the letter of the drive that you want to disconnect, and then click OK. Type sc delete OfficeSvc at the command prompt. Click on the Process tab and kill the following processes: integratedoffice.exe, appvshnotify.exe, firstrun.exe and setup.exe.
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*If you are having problems logging into Word or Outlook, repeat the above steps 5 and 6 using instead. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. Open the Task Manager with Ctrl-Shift-Esc. Microsoft installs the desktop versions of the latest Office apps on your computer when you first activate Office 365, just as if you had purchased the programs. Below you'll find the following instructions for Chrome, Firefox, and Internet Explorer instructions. To fix a stuck Office 365 login loop, you'll need to clear all browser caches associated with Office 365.